Terms of Service

By clicking "Get started", creating an account, or accessing the Service, you agree to these Terms and our Privacy Policy. If you're using ClearCount on behalf of a business, you represent that you have the authority to bind that business.

You must be at least 16 years old and legally able to enter contracts in your jurisdiction. The Service is intended for business use by operators of e-commerce businesses.

You're responsible for keeping your account credentials secure, for everything that happens under your account, and for the accuracy of the information you provide. Notify us immediately at legal@clearcount.ai if you suspect unauthorized access.

ClearCount pulls financial and operational data from the integrations you connect (Shopify, banks, ad platforms, etc.), stores it in your workspace, applies categorization rules + AI to classify transactions, and surfaces dashboards, reports, and a conversational assistant called Nova. The Service is read-only with respect to your connected integrations — ClearCount does not modify records in Shopify, your bank, your ad accounts, or any other connected system.

When you connect an integration, you authorize ClearCount to access it using the scopes shown in the consent screen. Your use of each integration is also governed by that third party's terms. ClearCount is not responsible for:

• Outages, rate limits, or schema changes in third-party APIs.
• The accuracy of data returned by third parties (e.g. if Shopify misreports a payout).
• Third-party data-handling practices beyond what our Privacy Policy describes for sub-processors under our control.

You can disconnect any integration at any time in Settings → Integrations. Doing so stops further syncing but does not automatically delete previously-synced data.

You retain all rights to your data. By using the Service, you grant ClearCount a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and process your data solely to provide the Service to you. We do not use your data to train third-party models or for advertising.

You represent that you have the necessary rights to connect the integrations you connect, and to share the data that flows into ClearCount as a result.

You agree not to:

• Use the Service to process data you don't have permission to process.
• Reverse-engineer, decompile, or probe the Service for vulnerabilities outside a coordinated disclosure.
• Resell, sublicense, or make the Service available to third parties outside your own business.
• Use the Service to violate any law, including securities, tax, sanctions, or privacy laws.
• Interfere with the Service's availability (denial-of-service, scraping at abusive rates, etc.).
• Upload malware or code designed to harm the Service or its users.

ClearCount is currently in betaand free to use. When we introduce paid plans, we'll notify you at least 30 days in advance with the pricing, terms, and cancellation instructions. You will not be charged without explicit, separate consent to a paid plan.

Beta features may change, break, or be discontinued. We'll do our best to keep them stable but offer no guarantees during beta.

The Service, including its software, design, text, and trademarks, is owned by ClearCount and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service while these Terms are in effect. Nothing here transfers ownership of ClearCount's IP to you.

ClearCount is a software tool. Dashboards, reports, AI-generated explanations, and categorizations produced by the Service are for informational purposes only. They are not accounting advice, financial advice, tax advice, investment advice, or legal advice. You are solely responsible for the correctness of your books, returns, and filings. Consult a qualified professional before making financial, accounting, tax, or legal decisions.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA YOU PROVIDE OR THAT WE SYNC FROM INTEGRATIONS WILL BE ACCURATE OR COMPLETE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARCOUNT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU'VE PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100. NOTHING IN THESE TERMS LIMITS LIABILITY FOR GROSS NEGLIGENCE, FRAUD, OR INTENTIONAL MISCONDUCT, OR ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW (SUCH AS CONSUMER RIGHTS UNDER EU LAW).

You agree to indemnify and hold ClearCount harmless from any claims, damages, or costs (including reasonable legal fees) arising out of (a) your breach of these Terms, (b) your use of the Service in violation of law, or (c) your infringement of a third party's rights with content or data you connect.

You may close your account at any time from Settings → Project → Delete All Data or by contacting legal@clearcount.ai. We may suspend or terminate your account if you materially breach these Terms, if continuing the Service to you would expose us to legal risk, or if your account is inactive for over 24 months. We'll give notice when reasonably possible. Sections 6 (Your data), 9 (IP), 10–13 (Disclaimers through Indemnity), and 15–17 (Governing law through Changes) survive termination.

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws provisions. For users in the EEA, UK, or Switzerland, this choice of law does not deprive you of protections afforded to you by the mandatory law of your country of residence.

We'd rather resolve disagreements informally. Before filing a formal claim, please contact us at legal@clearcount.aiso we can try to work it out. If we can't, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with the seat of arbitration in Wilmington, Delaware, USA. You and ClearCount waive any right to a jury trial and to participate in a class action, to the fullest extent permitted by law. Claims that cannot be arbitrated (e.g. small-claims) may be filed in the appropriate court.

If you are an EU/UK consumer, this arbitration clause does not apply to you and you may bring claims in the courts of your country of residence.

We may update these Terms occasionally. Material changes will be announced by email or in-app notice at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

These Terms, together with our Privacy Policy, are the entire agreement between you and ClearCount regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or sale.

Questions about these Terms: legal@clearcount.ai.

Legal notice address: [ClearCount legal entity name, registered address].